At SEA, we use support and key workers but, you may not know the differences between them.
Support workers – they focus on assisting people for those who need additional support. At SEA, we help support our client’s who are deaf, hard of hearing and deaf-blind by providing person-centred work.
This is done in supported living services as our support workers will prioritise personal care to client’s and finding what suits their needs.
Key workers – they are the main point of contact to a client. This means they focus on monitoring progress with individual support and to make sure that everything is meeting the client’s needs rather than being hands on and assisting client’s.
They will provide some hands on support like developing different skills or building more confidence for an individual but they prioritise overseeing, coordinating and relationship building with the client’s and support workers.