About the Role:

SEA Support Services are looking for a calm, patient, and skilled BSL user to support a wonderful 61-year-old Deaf woman in the Birkenhead area. You'll be providing person-centred support to help the client live her life to the fullest while maintaining her independence and engaging in the activities she loves.

Your role will include:

• Support with personal care, including assistance with bathing/showering – patience required when standing or transferring due to arthritis

• Meal preparation and household tasks

• Support with community access, including shopping trips (uses a wheelchair in public)

• Providing travel support to medical appointments and social activities (you will need to drive)

• BSL communication at an appropriate, clear place

• Support mental wellbeing through positive, engaging interaction

• Learning support, including YouTube tutorials and drawing activities

• Ensuring medication is taken 

• Timekeeping for appointments and maintaining preferred routines

• Engaging in one-to-one conversations about history, family, the past, and current news

• Supporting client to manage her bills and household admin on time

About The Client

She is a bubbly, chatty, and funny lady who loves meaningful connections with people. She enjoys shopping, seeing her friends, and watching the news. She has a real passion for birds and history – she loves it when you explain interesting things to her and really appreciates learning new facts.

She enjoys one-to-one time talking about the past, family, and current events. She also loves to draw simple things and enjoys learning from YouTube.

She values clear communication, patience, and punctuality. She takes pride in her independence with medication and managing her bills on time.

Important to know: She has arthritis affecting her knees and feet, so you must be patient when she is standing up or getting in and out of the shower. She thrives with positive people around her – this is crucial for her mental health.

The Ideal Candidate Will Have:

• Fluent British Sign Language (BSL) skills – clear, patient communication style

• Deaf-aware, with a good understanding of Deaf culture and individual communication needs

• Experience as a Support Worker for adults with learning disabilities or additional needs

• Personal care experience

• Full UK driving licence (to support hospital and community trips)

• NVQ Level 2 in Health and Social Care (training can be provided if not yet achieved)

• The ability to work independently while following support plans

• Ability to demonstrate empathy, patience, and a strong commitment to person-centred support

• Interest in or knowledge of history (desirable)

Personal Qualities

You'll need to be calm, patient, positive, and engaging – someone who brings warmth and positivity to her daily life. You should be able to communicate clearly in BSL without rushing, and have a genuine interest in building a trusting, meaningful relationship. Most of all, you'll be someone who truly enjoys helping others live full, meaningful lives.

Transport

• Worker must drive and have access to a vehicle

• Support needed for hospital appointments

• Client uses a wheelchair for shopping and public outings

• Client typically uses taxis for longer journeys

Why Join Us

We value our team and believe that supporting you helps you to support others. As part of our organisation, you'll enjoy:

• Flexible working to promote work/life balance

• Access to Support

• Fully accessible to deaf people

• Family-friendly organisation

• Free enhanced DBS checks and clearances

• Ongoing career development to support you in achieving your ambitions

• Refer a Friend incentive scheme (£75 per referral)

• 28 days holiday

• Additional annual leave entitlement for long service (over 5 years)

• Free structured and supported induction to get you off to a flying start

• Personal online Learning and Development portal

• British Sign Language training and certification

• Opportunities to gain sector-specific qualifications and join our Leadership and Management Programme

• Discounts platform for permanent staff, including gift cards, discount codes, and other benefits

• Pension scheme – we contribute to your retirement fund

• Recognition and Reward Schemes, including Long Service, Employee of the Month, and Outstanding Achievement Awards

• Cycle to work scheme

• Employee discount schemes

If you're someone who sees the person first and you're ready to build a trusting, meaningful relationship with client, we'd love to hear from you.

All applicants will need to undergo an Enhanced DBS check and supply two references.

Female workers only

S.E.A. is an equal opportunities employer. We are committed to providing services which improve access for the client group. We are a unique organisation which is able to provide staff with sign language skills to individuals, businesses and organisations, enabling the provision of high quality, equitable and accessible services.