Support Worker – Birkenhead (Female Applicants Only)

SEA Support Services are looking for a calm, patient, and skilled BSL user to support a wonderful 61-year-old Deaf woman in the Birkenhead area. You'll be providing person-centred support to help her live her life to the fullest, maintaining her independence and engaging in the activities she loves.

About the Client

She is a bubbly, chatty, and funny lady who loves meaningful connections with people. She enjoys shopping, seeing friends, and watching the news. She has a real passion for birds and history - she loves learning new facts and appreciates when you take the time to explain interesting things to her.

She enjoys one-to-one conversations about the past, family, and current events, and loves to draw and learn from YouTube tutorials. She values clear communication, patience, and punctuality, and takes pride in her independence with medication and managing her household admin.

Important to know: She has arthritis affecting her knees and feet, so patience is essential when she is standing or getting in and out of the shower. She thrives around positive people - this is crucial for her mental wellbeing.

Your Role Will Include

• Personal care, including bathing and showering support - patience required due to arthritis

• Meal preparation and household tasks

• Supporting community access, including shopping trips (she uses a wheelchair in public)

• Travel support to medical appointments and social activities (driving required)

• Clear BSL communication at an appropriate pace

• Supporting mental wellbeing through positive, engaging interaction

• Learning support, including YouTube tutorials and drawing activities

• Ensuring medication is taken as required

• Timekeeping for appointments and maintaining preferred routines

• One-to-one conversations about history, family, and current news

• Supporting her to manage bills and household admin on time

Transport

• You must drive and have access to a vehicle

• Support required for hospital and medical appointments

• Client uses a wheelchair for shopping and public outings

• Client typically uses taxis for longer journeys

The Ideal Candidate

Essential:

• Fluent British Sign Language (BSL) - clear, patient communication style

• Deaf awareness and a good understanding of Deaf culture

• Experience as a Support Worker with adults with learning disabilities or additional needs

• Personal care experience

• Full UK driving licence

• Ability to work independently while following support plans

• Empathy, patience, and a strong commitment to person-centred support

• NVQ Level 2 in Health and Social Care (training can be provided)

Desirable:

• Interest in or knowledge of history

Personal Qualities

You'll need to be calm, patient, positive, and engaging - someone who brings warmth to her daily life. You should be able to communicate clearly in BSL without rushing, and have a genuine interest in building a trusting, meaningful relationship.

Why Join Us

Pay, Leave & Flexibility

• 28 days holiday, increasing with long service (5+ years)

• Flexible working to support work/life balance

• Pension scheme with employer contributions

• Cycle to work scheme

• Employee discount platform including gift cards and discount codes

Training & Development

• Free structured induction programme

• British Sign Language training and certification

• Personal online Learning and Development portal

• Opportunities to gain sector-specific qualifications

• Leadership and Management Programme

• Ongoing career development support

Support & Recognition

• Free enhanced DBS checks

• Refer a Friend scheme (£75 per referral)

• Employee of the Month, Long Service, and Outstanding Achievement Awards

• Family-friendly organisation

• Fully accessible to Deaf people

If you're someone who sees the person first and you're ready to build a trusting, meaningful relationship, we'd love to hear from you.

All applicants will need to undergo an Enhanced DBS check and provide two references. This post is open to female applicants only, in accordance with the client's support needs.

SEA is an equal opportunities employer committed to providing high-quality, equitable, and accessible services for Deaf and Deafblind people.